Villa Amman

Residence is a beautiful Villa Property with private luxury villas. We were a group of 10 people all family, stayed in Villa Amman. Beautiful pool and jacuzzi. Morning fixed breakfast prepared and served by personal butler. Kids enjoyed the stay and after 5 nights we were longing for more.

Nice villa, well set back from the main road, so very quiet and peaceful. AC units worked well, especially in the bedrooms. In our unit the bore pump needed replacement on day 3, which is fine, and was dealt with very quickly. Friendly and wonderful staff who always listened and took action (a major plus). However ongoing problems with toilets and the main bedroom spa bath which was impossible to fill as too big, ended up being cold, and was basically useless.. Who designs these things to be completely useless? We used to live in Jakarta, so are used to the niggling issues that are a fact of life in Indonesia, but unfortunately for us, this week had far too many issues which show either poor design or maintenance. Not acceptable for a villa of this price point.

We stayed in this villa along with a couple of others in the same complex (taking up 12 bedrooms across 4 villas in total). We had a large group and none of the staff minded us going from villa to villa to spend time with our friends. We went over for birthday celebrations (4 x 50's and 1x 15th birthday's). Staff came to our villa and we had cake, snacks and drinks beside the pool. It was wonderful. All of our staff Komang, Eva and Anggi, Made and Wayan always made sure we were looked after, cooked up delicious breakfasts for us each morning, greeted us with smiles, always made sure our rooms were sprayed for mozzies each night. The pool was always kept crystal clear and the staff helped organise bookings to restaurants, airport transfers, food to be delivered. They were all wonderful. Thank you to all of the wonderful staff at the residences. You made our stay extra special and we will be back again!!!!